Terms and conditions

Your subscription is charged at £4.99 each month and you can set this up on any day you prefer. This is a rolling monthly contract that you can cancel at any time. This means that your month starts and ends on the day you choose. For example; if you decide your debit date is the 5th of each month, it is then valid until the 5th of the following month onward, unless you cancel. Should you choose to cancel your debit on the last working day prior to your debit date, no further charges will be incurred and CRATER CLUB Membership will be cancelled. Cancellations made after your debit date, will then roll over until the next debit date and your membership will be cancelled. During this time, your membership will be fully valid.

Your subscription can be cancelled at any time. Should you wish to do this and notify us by post, email or phone, cover will remain effective up until the next date that your debit would have been due and no further payments will be taken. This will be actioned as soon as the information is received from you and we will confirm this either, verbally or in writing to you. 

How we may contact you. If we have to contact you, we will do so by telephone or by writing to you at the details you provided to us in your order.  

"Writing" includes emails. When we use the words "writing" or "written" in these terms, this includes emails.  

- If you have subscribed to CRATER CLUB Membership for two years you will receive a brand new CRATER vaporizer – free of charge - a product of your choice from the CRATER range. This means that you can request any item, at any price, regardless of whether your original purchased item is of lesser value or has been replaced within this period. 
- CRATER Lifetime Warranty covers for everything except the loss or theft of your product, please keep it safe!
- CRATER Lifetime Warranty covers only for 1 product at a time – while you're CRATER CLUB member - the newest purchase or your free gift product - after 2 years