This service can be purchased only with a purchase of a vaporizer. This service extends your warranty with one year, so your product will receive 2 years warranty from the date of purchase. With the purchase of this plan, customers are only responsible for return postage andwewill do the rest. This will cover for an extra year - after the standard 1-year warranty expired – items like batteries, general malfunction, power surges and other common problems. 1 Extra Year Coverage = £29 - Exceptions: There are a few but all within reason. Physical damage due to misuse and water damage is not covered in the plan. Your unit must be returned to us and order date and number must be provided. Please note this warranty is for coverage of vaporizers and cannot be applied to purchases of accessory items. This warranty must be purchased at the time of vaporizer purchase. In case of a warranty claim, we will assist you with the replacement of your Vaporizer – within 2 years from the date of purchase.